Suppliers violating the Supplier Code of Conduct will be reviewed by the Capco Procurement and Enterprise Risk teams. If the supplier cannot rectify and address any infringement of standards within a reasonable time period, or the violation is not rectifiable, then it may result in Capco terminating the relationship with a supplier.

Our expectation is that our suppliers feel able to raise concerns about things that are wrong, without fear of victimisation. To report a violation, you should raise your concern with your primary Capco contact. If that is not possible or appropriate, you should report the issue via our Speak Up hotline or website The Speak Up helpline is available 24 hours a day, seven days a week to all employees, clients or vendors globally.  Capco has engaged Lighthouse Services, Inc. based in the USA to manage the hotline.

European countries impose limitations on the types of Issues that may be reported through an Ethics hotline or website. If you are reporting from one of those jurisdictions, you will notice that not all Issue types are available to you.

You can access the hotline via phone or web:

By phone:

North America: USA and Canada: 833-350-0090

All other countries: 800-603-2869. You must dial your country access code first. Please click here for access codes and dialing instructions

By website

www.lighthouse-services.com/capco