AI adoption is scaling faster than enterprises can track or explain its economics.

AI consumption and workflow complexity is accelerating. The challenge is no longer simply what AI costs but what drives that cost, whether you are spending wisely and what value is created.

Falling token prices have not led to smaller bills. Most organizations cannot explain which workflows generated the spend or what was delivered.

By integrating visibility, optimization, governance and outcome measurement, organizations can manage increasing costs and protect ROI at scale.

At Capco we provide a pathway from AI cost visibility to sustained value, built on five pillars

How we can help

Where are organizations going wrong?

AI consumption is rising for many reasons, and not all of them represent real business demand or value.

Scaling before understanding
AI is moving into production before organizations fully understand its unit economics, how they should be categorized, measured and tracked.

Consumption ≠ demand
More tokens and calls can reflect inefficient AI behavior, not greater business adoption, and can inaccurately be used to measure productivity.

Cost ≠ model price
Tokens are only one part of an expanding cost stack spanning architecture, data, infrastructure, tooling and operations.

Adoption ≠ value
Higher usage does not automatically translate into measurable business outcomes or greater innovation within teams and functions using AI.

Three questions every organization scaling AI needs to answer

1. What does AI cost?


2. Are we spending wisely?


3. What does value mean for this AI?

Our experts

Connect with our experts to explore how to make AI economics visible, reduce avoidable consumption and improve the cost of delivering accepted outcomes.

Chris Probert

Partner, Global Lead, Data & GenAI

Charlotte Byrne

Executive Director, UK Lead, GenAI

Chinmoy Bhatiya

Partner, US Lead, GenAI

Julia Shreeve

Partner, UK GenAI

Gerhardt Scriven

Executive Director, Brazil Lead, GenAI

Shadi Abufarha

Managing Principal, Canada Lead, GenAI

Nadir Basma

Managing Principal, Middle East Lead, GenAI

Francois Melin

Partner, Continental Europe Lead, GenAI

Steven Nunez

Executive Director, APAC Lead, GenAI

Jay Walker

Managing Principal, Texas Lead, GenAI

Sumeet Pai

Associate Partner, India Lead, GenAI