Where are organizations going wrong?
AI consumption is rising for many reasons, and not all of them represent real business demand or value.
Scaling before understanding
AI is moving into production before organizations fully understand its unit economics, how they should be categorized, measured and tracked.
Consumption ≠ demand
More tokens and calls can reflect inefficient AI behavior, not greater business adoption, and can inaccurately be used to measure productivity.
Cost ≠ model price
Tokens are only one part of an expanding cost stack spanning architecture, data, infrastructure, tooling and operations.
Adoption ≠ value
Higher usage does not automatically translate into measurable business outcomes or greater innovation within teams and functions using AI.